January 31, 2024 By: James Asaba Kampala
In a crucial move aimed at promoting investor confidence, Colonel Edith Nakalema, the head of the Uganda State House Investors’ Protection Unit (SHIPU), convened a meeting with government communicators today to promote the recently established Electronic Investor Protection Portal (EIPP). The meeting, held at the unit offices on Lumumba Avenue in Kampala, saw Colonel Nakalema tasking government communicators with the responsibility of educating the public about the revolutionary portal.
The EIPP initiative, a brainchild of SHIPU in collaboration with the National Information Technology Authority-Uganda (NITA-U), is designed to streamline and enhance investor protection measures. Gen. (Rtd) Yoweri Museveni, President of Uganda, announced the establishment of SHIPU on May 1, 2023, at Namutumba District headquarters. The unit was later commissioned by President Museveni on December 13th, 2023.
According to Col. Nakalema the EIPP is set to play a pivotal role in assisting investors in conducting due diligence by providing a comprehensive platform that minimizes human interaction as a potential source of corruption. The system provides direct access to authentic information, reporting and verification mechanisms for complaints and inquiries, supports enforcement processes as well as provides timely feedback.
Colonel Nakalema also emphasized the significance of government communicators in building the image of the public sector and fostering transparency. “Government communicators play a significant role in furnishing citizens with relevant information about priorities, programs, and activities of the government. They are instrumental in promoting citizen involvement in national debates and shaping the national mood,” Nakalema explained.
Since its establishment, SHIPU has received and coordinated over 180 concerns from both foreign and domestic investors. These concerns encompass issues such as fraudulent activities, land matters, bureaucratic delays by civil servants, foreign investors encroaching on micro trade, and complaints about immigration. Notably, approximately 80% of these concerns have already been successfully addressed, demonstrating the unit’s commitment to swiftly resolving issues and creating a conducive investment climate.
The Electronic Investor Protection Portal will be a significant step towards leveraging technology to safeguard investor interests and enhance Uganda’s attractiveness as an investment destination. The government’s proactive approach, led by SHIPU and supported by the EIPP, underscores a commitment to fostering a transparent and investor-friendly environment.